Mountain Star Heating & Cooling

Licensed HVAC contractor in El Paso, Texas

TDLR licence activeLead-Safe4.3(40 reviews)

Mountain Star Heating & Cooling holds TDLR licence TACLB00013798E, active, licensed since 31 Mar 1995, rated 4.3 from 40 Google reviews.

80score

Report card

  • Licence activeTDLR #TACLB00013798E, class BE. Issued 31 Mar 1995, expires 31 Mar 2027.
  • Licensed 32 yrsSince 31 Mar 1995.
  • EPA Lead-Safe certifiedFirm NAT-F188322-2, valid to 17 Jul 2028. Required for work disturbing paint in pre-1978 homes.
  • On the BBB, not accreditedIts BBB rating, complaints and reviews are on its Better Business Bureau profile.BBB profile Complaints Reviews

Checked against the Texas Department of Licensing and Regulation (TDLR) register on 4 Nov 2026.

Google reviews

4.3(40 reviews)
E C★★★★★ 6 months agoView on Google

From the beginning, Mountain Star's customer service was friendly and professional. Abraham and Joseph installed my dishwasher from Costco and both did an exceptional job. I wanted a high rise loop under my cabinet and they anchored the loop so durably; no water will be seeping into my dishwasher tub anytime soon. They also patiently answered all of my questions. I highly recommend a dishwasher install from this c…

Roger Cross★★★★★ a year agoView on Google

I want to thank Paul and his guys for being so responsive to a time sensitive issue with our HVAC system. From the moment they arrived at the house, they were professional, courteous, and quick. More importantly, they answered our questions and them some to help better understand our system. Overall, a great experience. Cheers Roger & Tanya

Greg Mele★★★★★ a year agoView on Google

Trustworthy and a straightforward, honest company. RARE!!! Paul (owner) and Morning Star’s skilled and attentive crew expertly and professionally dealt with my challenging HVAC (2 units) removal and installation of new Lennox package units on my roof. The situation needed two different cranes and a tight fit for both units. Paul was on-site, just as he promised and the crew was careful and thoughtful. I was happy to …

Lester Hall★★★★★ a year agoView on Google

Mountain Star took over from EMS HVAC who totally burnt up my system. Raul and Abraham from Mountain Star replaced my whole HVAC system in a shorter time than it took EMS to initially contact me to come check out the system. I would recommend Mountain Star to anyone the needs service. The customer service at the office is great too. They take calls starting at 12:30pm

Marivi Isaac★★★★★ 11 months agoView on Google

Our rental company trusted Paul Drury and his company Mountain Star to install a new Master cool this past summer. We started having problems right away. They came back to check the unit and said all was ok. We continued to have problems, the unit was not cooling. Paul started blaming our tenants. We eventually had someone else check the new unit only to find that Mountain Star had reinstalled the old pump. Not sure …

Read all 40 reviews on Google Reviews and photos from Google, 4 Nov 2026.

Why it ranks #22 of 292 HVAC contractors in El Paso

Years licensed weight 30100%
Complaint record weight 25n/a
Bond weight 10n/a
Google reviews weight 3562%

Score 79.5 / 100. Claiming this listing or using Theo never changes it. How we rank

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