Bac Trac Plumbing LP

Christina Owens★★★★★ 8 months agoView on Google

BAC Trac came out to handle a three-phase shower drain repair, and I can’t say enough good things. I was a nervous wreck, especially after a disastrous Phase 2, but Mr. John and his two crew members completely turned things around. Phase 3 was fantastic—timely, meticulous, and just immaculate. Mr. John was so kind and reassuring, and after he finished, my anxiety just melted away. I’m beyond grateful for their care, …

Jennifer Thurmond★★★★★ 5 years agoView on Google

It's great place!

Alison Hoffart★★★★★ 3 years agoView on Google

I don't know anything about them as a company, but I don't plan on using them in the future. One of their drivers almost caused an accident in front of me with a cement truck by swerving in and out of traffic. After I was run off the road, he then proceeded to ride my bumper as I was trying to enter my neighborhood. It made me feel unsafe, so I called management. They have yet to return my call on the matter for over…

Ace Ace★★★★★ a year agoView on Google

I had a terrible leak from one of my valves at the tankless heater a week after warranty. I repaired part of it myself but still have to keep a small bucket underneath. I found out the part is defective from the manufacturer but since I'm just shy of the 1 year warranty they won't help at all. They should stand behind the parts the install.

Amanda Johnson, M.S.★★★★★ 5 years agoView on Google

Worst customer service in the industry. I cannot imagine a reason why I would ever hire them for anything.

Read all 27 reviews on Google Reviews and photos from Google, 4 Nov 2026.