Hot Water Guys LLC

Licensed plumber in Houston, Texas

TSBPE licence active4.9(1,507 reviews)

Hot Water Guys LLC holds TSBPE licence M-12257, active, licensed since 3 Dec 1981, rated 4.9 from 1507 Google reviews.

97score

Report card

  • Licence activeTSBPE #M-12257, Responsible Master Plumber KENNETH BROWNING. Issued 3 Dec 1981, expires 31 Oct 2027.
  • Licensed 45 yrsSince 3 Dec 1981.
  • Liability insuredState Auto Insurance Companies, valid to 3 Dec 2026.
  • On the BBB, not accreditedIts BBB rating, complaints and reviews are on its Better Business Bureau profile.BBB profile Complaints Reviews

Checked against the Texas State Board of Plumbing Examiners (TSBPE) register on 4 Nov 2026.

Google reviews

4.9(1,507 reviews)
Justin O★★★★★ a month agoView on Google

Paid $195 x 2 for annual maintenance on two units. I feel like that is a very reasonable price. Our technician, Sam, was great. Efficient and explained what he needed to. He even called Navien to process a warranty claim for a problem we didn’t even know we had. Highly recommended.

Jacky Law★★★★★ 6 months agoView on Google

Thank you Sam and Hot Water Guys for the outstanding service! I was having issues with my Rinnai tankless water heater was vibrating, I first called Blue Frog who charged me a very expensive diagnostic fee and quoted me an $800 repair, telling me I needed major parts replaced. They also delayed the repair after taking my deposit. I decided to get a second opinion and called Hot Water Guys. Sam came out the same day…

Jay Hall★★★★★ 3 weeks agoView on Google

Sam S, addressed an issue I had with the Tankless Heater, delayed hot water to Kitchen. He immediately investigated and concluded there was an error in the under-the-sink pump manifold water hook-ups performed at initial installation. He rerouted the water supply lines as required and immediately solved the problem. I was impressed with his attention to detail and his knowledge of the equipment he was servicing, Job …

Miguel Veintimilla★★★★★ a month agoView on Google

Super knowledgeable for a quick easy efficient repair. Helped us to understand maintenance needs and also repaired some minor plumbing issues on top of the base request which was amazing and very much appreciated. Very professional, courteous and kind. Would highly recommend.

Jimmie Hawkins★★★★★ 2 weeks agoView on Google

Hot water guy came out October 2026 to our 2.5 YR Old Willis Tx home. They Alledgedly Flushed our Tankless water heater. We have NO HOT Water. When called. They wanted to charge more money to come out and fix a problem never resolved by them!! Do NOT Use these People are CROOKS!! RUN!!

Read all 1507 reviews on Google Reviews and photos from Google, 4 Nov 2026.

Why it ranks #4 of 301 plumbers in Houston

Years licensed weight 30100%
Complaint record weight 25n/a
Bond weight 10n/a
Google reviews weight 3595%

Score 97.1 / 100. Claiming this listing or using Theo never changes it. How we rank

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