Pegasus Plumbing & Utility Services LLC

Licensed plumber in Houston, Texas

TSBPE licence active3.0(7 reviews)

Pegasus Plumbing & Utility Services LLC holds TSBPE licence M-40148, active, licensed since 25 Oct 2011, rated 3.0 from 7 Google reviews.

50score

Report card

  • Licence activeTSBPE #M-40148, Responsible Master Plumber MICHAEL MASSINGILL. Issued 25 Oct 2011, expires 30 Nov 2027.
  • Licensed 15 yrsSince 25 Oct 2011.
  • Liability insuredKyle Miller State Farm, valid to 1 Sep 2027.

Checked against the Texas State Board of Plumbing Examiners (TSBPE) register on 4 Nov 2026.

Google reviews

3.0(7 reviews)
Allen Johnson★★★★★ 5 years agoView on Google

We were having pressure issues with both showers and our kitchen sink. We called Pegasus Plumbing and got help from Emily over the phone, she explained the process and handled our need with efficiency and professionalism. The team came to our house right away with the proper precautions and diagnosed the issue. We haven't had any trouble with our showers and sink ever since and charged us a reasonable rate. After th…

Faye Johnson★★★★★ 2 years agoView on Google

Decent plumbing, but I’m really having problems paying the bill. I had to ask them for an invoice. They wanted me to send a paper check so I did. They never cashed it so I had to follow up and ask for another invoice. The online link didn’t initially work so I had to call back Overall, I’ve spent about an hour just trying to pay the bill. This is sad because the plumber actually did a good job. But I can’t spen…

NOT IN SERVICE★★★★★ 4 years agoView on Google

Called them about a tankless water heater giving an error. The guy showed up the first time and said he needed to clean something out and tighten some screws that it would fix the issue… it did not! We called them out again Monday 4/4/22 the technician shows up calls the water heater manufacturer and is told to check the gas pressure, the tech didn’t have the correct tool to check the gas pressure so he said he wou…

Michelle Ball★★★★★ 8 years agoView on Google

Every last item in my house is messed up. The gas line to the water heater is not the correct size. Lost pieces of plumbing fixtures. Installed the incorrect toilet. Came out 6 times in 2 weeks for a top out of a remodeled home and still didn't fix everything. DO NOT USE! Reporting to better business bureau and another plumber said the gas work is faulty and I should consider taking legal action. STAY AWAY!!!

Jeff Jorgensen★★★★★ 8 years agoView on Google

I called them last Monday and they promised to be out Friday morning. When they didn't bother showing up or calling on Friday, I called them and they said they were too busy and could not even let me know when they could come out.

Read all 7 reviews on Google Reviews and photos from Google, 4 Nov 2026.

Why it ranks #104 of 301 plumbers in Houston

Years licensed weight 3075%
Complaint record weight 25n/a
Bond weight 10n/a
Google reviews weight 3529%

Score 50.5 / 100. Claiming this listing or using Theo never changes it. How we rank

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