Totally Cool Aka City Conservation

Mare Kretschmar★★★★★ a month agoView on Google

Everyone here is AMAZING. The techs. Shelley. Very professional, prompt, and efficient. We got an entire new HVAC with them during the ice storm. They were so kind, helping us out in the cold and navigated us through the city rebates. Can't recommend them enough.

Amy Entress★★★★★ 5 months agoView on Google

Recently I took bids from several contractors for a new HVAC system. Not only was I given truthful advice about my old system, but I was also given good insights into my options. I was treated with the utmost concern and care when I decided to go with Totally Cool. They quoted a fair price and as a bonus work with the city rebate program making that aspect of the process seamless. Every team member bent over backward…

Be Ayers★★★★★ 3 months agoView on Google

These folks are outstanding! They did a multi-day full system replacement at our nonprofit that caters specifically to women and children--they were respectful, professional and always remained cognizant of the environment they were in. Every single person we encountered was so upbeat and helpful. We especially appreciated Nolan and his awesome personality and obvious good heart--he's super helpful and just a really …

Jon★★★★★ 3 months agoView on Google

I'm torn on how to review Totally Cool. The office manager was friendly and helped squeeze me in on short notice. Had no problem with her. The tech who came to our home was honestly disappointing. He claimed our condenser motor was failing and the fan was spinning in reverse. That sounded odd, so I questioned if that was common. He said yes. I asked if he checked to see if the last company had possibly connected th…

Mia Brooks★★★★★ a month agoView on Google

Extremely disappointing experience. I would not recommend this company. Communication was poor, the service did not meet my expectations, and the entire experience was far more frustrating than it should have been. I expected professionalism and reliable service, especially when paying for HVAC work, and unfortunately that was not what I received. I would strongly recommend getting multiple quotes and researching oth…

Read all 74 reviews on Google Reviews and photos from Google, 4 Nov 2026.