Richard Lowe Refrigeration Service Inc

Licensed HVAC contractor in Austin, Texas

TDLR licence active4.0(12 reviews)

Richard Lowe Refrigeration Service Inc holds TDLR licence TACLB00019778C, active, licensed since 14 Jan 2000, rated 4.0 from 12 Google reviews.

73score

Report card

  • Licence activeTDLR #TACLB00019778C, class BC. Issued 14 Jan 2000, expires 1 Jun 2027.
  • Licensed 27 yrsSince 14 Jan 2000.
  • On the BBB, not accreditedIts BBB rating, complaints and reviews are on its Better Business Bureau profile.BBB profile Complaints Reviews

Checked against the Texas Department of Licensing and Regulation (TDLR) register on 4 Nov 2026.

Google reviews

4.0(12 reviews)
Kite Ricks★★★★★ a year agoView on Google

This company is top notch in my book. Had issues with a commercial ice machine. Ran through my trouble shooting that I knew how to do with out much luck. Spoke with Mrs. Lowe at the office to coordinate a tech to come look at our problem. Received a call from Paul to set up a date and time to come look at our issue. Paul sent out Cesar one of their techs the very next morning. Cesar was on time, polite and got right…

Thames Sobol★★★★★ 8 years agoView on Google

It's the same whenever I call: immediate pick up, quick dispatch and no callbacks. Even the new hires present well and always respectful. They'll always have my business. The Service Manager, Mike is a little preoccupied with Patrick Stewart but never met anyone as knowledgeable as that man! My highest recommendation!

daisy batres★★★★★ 7 years agoView on Google

For every commercial business out there, use these guys. Honest, dependable and professional. I manage a restaurant and so far I've used them for the A/C, refrigeration and the walk- in cooler.

Chad White★★★★★ 2 years agoView on Google

I called this place on August 14 requesting service. Heard back on the 16th from I believe the owner. He said they were busy but that I would hear back but that it could be a week unless we had an urgent need. I waited until August 27th. Called again. The person said they would get my info to a service rep who be in touch. It's September 4. I called again. Didn't get a very friendly person on the phone. Have been tol…

Cindy Gibson★★★★★ 11 years agoView on Google

These folks were contracted to do a warranty repair for us, but they wanted nearly $400 up front "just in case," even though the manufacturer was reimbursing them for travel, labor, and parts. On top of that, they did not show up for their appointment, did not call us, and when I called them, they said they had decided not to do our repair. Hopefully this isn't their typical way of operating, but that was our experie…

Read all 12 reviews on Google Reviews and photos from Google, 4 Nov 2026.

Why it ranks #47 of 416 HVAC contractors in Austin

Years licensed weight 30100%
Complaint record weight 25n/a
Bond weight 10n/a
Google reviews weight 3550%

Score 73.1 / 100. Claiming this listing or using Theo never changes it. How we rank

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