Sam's Air Conditioning & Refrigeration

Gary B.★★★★★ 3 months agoView on Google

Morning receiving staff is usually pleasant, but there is one female staff member who consistently has a bad attitude every time I come in. Today I went in to purchase a pallet of water. The manager followed protocol and checked inventory, confirming there were over 1,000 cases in stock (about 20 pallets, with 48 cases per pallet). However, instead of handling it properly, she radioed receiving. The staff member I’m …

Jen Regal★★★★★ 2 months agoView on Google

This store is being remodeled and the whole store is pure chaos. Everything has been moved to different aisles and locations in the store and nothing is consistent. It takes forever to find what I need that used to take seconds. I shop with a baby and all the baby stuff moved to the very end of the store. How difficult is it to at least put up a note or sign which aisle the items that used to be there for years moved…

Tu Tong★★★★★ 6 months agoView on Google

I love the staff here—they’re always friendly and helpful. However, this location really needs more employees. Most of the time there’s only one person at the front, sometimes two, which makes things slow. Other Sam’s Club locations usually have at least 4–5 people working the front. Hopefully they can improve staffing soon.

Ticiana Green★★★★★ 3 weeks agoView on Google

I would like to report a very unpleasant experience I had at Sam’s Club. While shopping, I attempted to get an item from an upper shelf that was still packaged. An employee yelled at me from across the aisle, saying, "You can't do that!" I immediately responded, "Okay, I didn't know. There is no sign indicating that it's prohibited." Instead of simply explaining the safety policy, she continued speaking loudly and…

Ana Santiago★★★★★ 2 months agoView on Google

This store on N. Garland in TX has got to have the worst customer service I've ever had to deal with. I went in to buy a battery for my truck. I couldn't turn the truck off or I would not be able to turn it back on the truck was that dead. I got my battery and the guy that was there refused to change the battery. He kept telling me he had too many people in line. I asked if he would be willing to change it really qu…

Read all 1875 reviews on Google Reviews and photos from Google, 4 Nov 2026.