Hagar Restaurant Service, Inc

Trinity Cider★★★★★ a year agoView on Google

Short story: After over 6 months, Hagar was unable to repair our new fryer that showed up not working out of the box. Furthermore, they said that since we had an electrician do some initial troubleshooting and replace the fuse, our warranty was void. Longer story: We were getting ready for our grand opening so when the fryer didn’t work, we called Hagar and they said it would take some parts to fix. We authorized ne…

Salahodeen Abdul-Kafi★★★★★ 11 months agoView on Google

The absolute worst service I've ever dealt with. I called for the install of a double oven that would delivered to me on a Monday. Was told a technician would come to install it Monday. Monday afternoon i call again; they tell me they'll get to me. No one shows up. I call again Tuesday. I'm told the call was "just placed on their desk" and that the earliest available timing would be a full week from now. I'm a fully …

Sevonniah Harris★★★★★ 2 years agoView on Google

If I could give this company 0 stars, I would. Terrible customer service. They never give you a time that the technician will arrive; they just pop up. They had me scheduled for a Tuesday, I asked several times for an appointment time or an appointment window so that I could make sure I was available. They said they didnt have a time. The technician literally just popped up at 8am. And he spent 10 minutes looking at …

Jesus Marquez★★★★★ a year agoView on Google

If you want any of your commercial machines to NOT WORK ANY MORE contact Haggar. Sad it's where corporative chooses to order parts with the worst customer service and repetitive fees. The worst is the Employee that comes in with an attitude, does the work messy then machines stop working the next day. Very BAD

Taylor Rause★★★★★ 3 years agoView on Google

Have used these guys for multiple years. Recently service and quality have gone down tremendously. Tried to be patient and understanding, but it takes multiple weeks to actually receive service and the communication is terribly inconsistent. On top of that, they don't seem to care about retaining the customers they have or honoring work they've done that does not fix the problem. Find someone else if you want a good …

Read all 56 reviews on Google Reviews and photos from Google, 4 Nov 2026.