Air General

Easypath★★★★★ 4 months agoView on Google

Fast loading, make sure you ask the broker for the DELIVERY ORDER AND PRINT IT before you get here. They will not load you without the printed DO in hand.

M★★★★★ 11 months agoView on Google

I have been extremely nervous about having my dog fly below the airplane. The logistics seemed complicated. I was so worried something could happen to my dog. Misty was extremely kind, knowledgable, and put my mind at ease by sharing her experience working with pets for several years and all the details about the process. It was great to be able to speak with an actual human rather than just read about the process on…

Eleazar Alviarez★★★★★ 2 years agoView on Google

The two elderly ladies were very rude, and you have to have a printed delivery order, because due to policy they do not print. The UPS man next door helped me print. He was a very good person. For everything else, the systems and loading are fast. And they do not open until 9:00 am. And no restrooms no overnight parking

Bryce Vernon★★★★★ 2 years agoView on Google

Avoid using these people. If we didn't have to ship with them we wouldn't. The hours of operation listed are not correct. If you're not there early before 2-3 good luck they leave early and the office basically is closed by 5. The staff are unfriendly and it's a constant revolving door. They can't keep people employed here, every time we go back there's a new crew. Whoever trains these people needs work because they …

Janko R★★★★★ 8 months agoView on Google

There is zero communication at this place. The sign says Air General but my contract says British airways. I was parked in front of the office since 7:40PM until 11:00am next day until anyone bothered to help.

Read all 15 reviews on Google Reviews and photos from Google, 4 Nov 2026.