Town East Heating & Air Conditioning

Phillip James★★★★★ a month agoView on Google

Town East Heating and Air earned my trust from the very first visit. My unit had a leak in the coils, and instead of coming in and pushing a new system right away, the tech actually attempted a repair first. That meant a lot. Unfortunately there were too many leaks to salvage it, but knowing they tried the honest route before recommending a replacement made the decision to go with a new unit a no-brainer. The tech w…

Bill Walden★★★★★ 2 years agoView on Google

I've lived in HOT Dallas area for over 25 years ... used HOUCK, Joplin and others to service my 3 AC units for years. Based on sub-par service from both of them I turned to Town East Heating & AC. They just replaced the 2nd old AC unit for us and what great service, expertise and value. I will never use another company. They fixed issues that others "said" they fixed but never did! Call Town East for dependabl…

Monica Dinh★★★★★ 5 months agoView on Google

I called the office to schedule someone to come out. They scheduled me 6 days out. We're in in summer in Texas. I called another company and found someone who could come out the next day. I called to cancel the appointment 1.5 hrs later. I receive a call the next day saying they sent someone out sooner. I notified the tech that I had cancelled the appointment. A few minutes later, I received a nasty call from the off…

Leo B★★★★★ a year agoView on Google

I called the day before to have someone come check my system, and they came out the next day. It turned out the Freon was only low by a pound, but I went ahead with the refill to prevent any issues over the summer. When I received the bill, I was surprised to see a $155 service charge along with other unexpected fees. I was never told there would be a charge just for coming out, which was frustrating. Lesson learned:…

Lisa A★★★★★ 7 years agoView on Google

BEWARE!!!! I have used Town East for many years for my home and businesses, and I am so disappointed in them. They came out to service my business, sent a tech that had no idea what he was doing, and then charged me over $500 for the service call and said that it would require two men a full day to clean and repair a 3 year old air conditioner for an additional $1700. Then, they jacked me around for over 3 weeks, fin…

Read all 44 reviews on Google Reviews and photos from Google, 4 Nov 2026.