Duncan Heating & Air Conditioning Inc

Licensed plumber in Lubbock, Texas

TSBPE licence active4.4(45 reviews)

Duncan Heating & Air Conditioning Inc holds TSBPE licence M-38975, active, licensed since 24 Mar 2009, rated 4.4 from 45 Google reviews.

76score

Report card

  • Licence activeTSBPE #M-38975, Responsible Master Plumber DENNIS DUNCAN. Issued 24 Mar 2009, expires 31 Jul 2027.
  • Licensed 18 yrsSince 24 Mar 2009.
  • Liability insuredHigginbotham Insurance, valid to 11 May 2027.
  • BBB AccreditedIts BBB rating, complaints and reviews are on its Better Business Bureau profile.BBB profile Complaints Reviews

Checked against the Texas State Board of Plumbing Examiners (TSBPE) register on 4 Nov 2026.

Google reviews

4.4(45 reviews)
Stacey Nash★★★★★ 7 months agoView on Google

I was referred to Duncan Heating and Air from the Carrier warranty representative. The associate took my information, called me back within 10 minutes, and dispatched an A/C tech to visit my home between 2PM and 2:30PM. Steven showed up precisely at 2:00PM. Steven was friendly, knowledgeable, efficient, and honest. His expertise with Carrier A/C systems is extensive, and he was able to explain every issue with my HV…

Shannon Pettit★★★★★ 9 months agoView on Google

Called on Sunday morning at 8:00 am during an extreme winter event. Got a return phone call from Barbara within 5 minutes. She dispatched Steven and he was here within an hour. Steven did a great job explaining the issue and got us fixed up as quickly as possible. We have done business with Duncan for almost 10 years and appreciate their professionalism. Steven and Barbara just reinforced our opinion. Thank you Dunca…

Brian Sutton★★★★★ a year agoView on Google

ATMOS told me I had a gas leak, so they locked out my gas; no hot water. Duncan Heating & A/C came out almost immediately. It took about three days to find and repair the leak. Casey did a fantastic job! I really enjoyed interacting with him throughout the process. He made sure that I understood what he was doing, and he repaired everything much better than it was previously. I've already recommended Duncan Heating &…

Taylor Dunbar★★★★★ 5 years agoView on Google

I accidentally ran over the Freon pressurized pipe for the ac with my lawn mower. On a Sunday of course. I was so upset, calling everywhere I could to get quotes. Every place I called, and it was a ton of places available 24/7, quoted me at at least $1600 and said it would take hours to replace and they couldn’t get to it same day. Called Duncan, they were here within the hour, fixed it within an hour and charged me …

Ellen Todd-Good★★★★★ 4 years agoView on Google

My A/C went out last night. I called Duncan early and got their service. A technician called me back quickly. The technician, Steve, was professional, courteous efficient and quick. I feel they changed a fair price for the new motor and labor. I will definitely use them in the future!

Read all 45 reviews on Google Reviews and photos from Google, 4 Nov 2026.

Why it ranks #13 of 59 plumbers in Lubbock

Years licensed weight 3088%
Complaint record weight 25n/a
Bond weight 10n/a
Google reviews weight 3566%

Score 76.4 / 100. Claiming this listing or using Theo never changes it. How we rank

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