Big City Plumbing, LLC

Licensed plumber in San Antonio, Texas

TSBPE licence active4.9(1,324 reviews)

Big City Plumbing, LLC holds TSBPE licence M-38560, active, licensed since 2 Apr 2008, rated 4.9 from 1324 Google reviews.

94score

Report card

  • Licence activeTSBPE #M-38560, Responsible Master Plumber TRAVIS CHAPMAN. Issued 2 Apr 2008, expires 30 Sep 2027.
  • Licensed 19 yrsSince 2 Apr 2008.
  • Liability insuredMid Century Insurance Company, valid to 13 Dec 2026.
  • BBB AccreditedIts BBB rating, complaints and reviews are on its Better Business Bureau profile.BBB profile Complaints Reviews

Checked against the Texas State Board of Plumbing Examiners (TSBPE) register on 4 Nov 2026.

Google reviews

4.9(1,324 reviews)
John Legris★★★★★ 2 weeks agoView on Google

I want to thank Big City Plumbing for the outstanding work they did replacing my PRV valve and dealing with other issues that came up while the crew was at our home, Luis and Paul were both very professional in the way they interacted with me. Luis in particular was able to explain clearly the steps he and Paul needed to take to resolve a number of issues to include the need to rebed the water softener and repair a l…

Christian Wan★★★★★ 6 months agoView on Google

I had an excellent experience with Big City Plumbing, LLC from start to finish. Their team was incredibly responsive and scheduled my appointment quickly, which I really appreciated. The technician arrived on time, was very courteous, and took the time to thoroughly assess the issue before explaining the solution in a clear and honest way. What stood out the most was their attention to detail and commitment to doing …

Kimberly Curry★★★★★ 4 months agoView on Google

Luis and Mike did a fantastic job installing my new water heater. They were both very curteous, professional and respectful of my home. They cleaned up after the installation which I greatly appreciated. After completing the water heater installation, they also replaced two outside faucets that were leaking. I can not express enough my gratitude for their exceptional customer service. Thank you Big City Plumbing for…

Renee★★★★★ 2 months agoView on Google

Years ago, my husband & his dad were looking for a reliable & affordable plumbing outfit to recommend to the customers of their hvac company who asked for one (frequent occurrence). I’d heard a rumor that my old friend & coworker had opened his own company, so I passed it along, saying I had complete confidence that Travis would be fair & excellent. (He did work for my very poor parents several times out of pure kind…

deltfh★★★★★ 7 months agoView on Google

I'm like most people in that I look at and rely on reviews all the time however, I rarely take the time the leave a review myself so, here is an attempt to do better. This is my experience with Big City Plumbing and why I cannot recommend them. I was experiencing some intermittent issues with both water pressure & hot water availability in parts of my home and called Big City Plumbing after finding them via reviews …

Read all 1324 reviews on Google Reviews and photos from Google, 4 Nov 2026.

Why it ranks #9 of 226 plumbers in San Antonio

Years licensed weight 3093%
Complaint record weight 25n/a
Bond weight 10n/a
Google reviews weight 3595%

Score 93.9 / 100. Claiming this listing or using Theo never changes it. How we rank

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