Caruso's Floors
Licensed tile contractor in Spokane, Washington
Caruso's Floors holds Washington L&I licence CARUSF*865DH, active, licensed since 31 Mar 2014, rated 4.5 from 118 Google reviews. Bonded for $15,000 with Old Republic Surety Co. No complaints on the Washington L&I record.
Report card
- Licence activeWashington L&I #CARUSF*865DH, Tile, Ceramic, Mosaic, Natural And Mfg Stone. Issued 31 Mar 2014, expires 31 Mar 2028.
- Licensed 13 yrsSince 31 Mar 2014.
- Bonded$15,000 with Old Republic Surety Co, since 27 Jan 2026. Washington sets the bond by licence type ($30,000 for a general contractor, $15,000 for a specialty contractor, $4,000 for an electrical contractor), so the amount shows the kind of licence, not the size or quality of the business.
- Liability insuredSelective Ins Co of America, $1,000,000, valid to 24 Jan 2027.
- No complaintsNone on the Washington L&I record.Washington L&I record
- BBB AccreditedIts BBB rating, complaints and reviews are on its Better Business Bureau profile.BBB profile Complaints Reviews
Checked against the Washington State Department of Labor & Industries (L&I) register on 4 Nov 2026.
Google reviews
4.5(118 reviews)Denise Brannon★★★★★ 2 months agoView on Google
I initially felt overwhelmed shopping for flooring, so I really appreciated the time, patience, and care that Dylan and Suzanna at Caruso’s Floors gave me, both in person and over the phone. Dylan went out of his way to track down samples of all of my “floor finalists” so I could take them home and see how they looked in the actual light and alongside the other finishes in our new home. Because I live quite a distan…
Renae Baird★★★★★ 2 months agoView on Google
We couldn’t be happier with our new carpet. The whole experience with Caruso’s was easy fast and they were all pleasant to talk with. The installation went smoothly and they were very polite. I would highly recommend them.
Patrick Burch★★★★★ a month agoView on Google
We had a fantastic experience with Caruso’s Floors from start to finish! Bill Caruso, one of the owners, personally came out to do the measurements, which we really appreciated. Susanna Vinnikova was also an absolute pleasure to work with—friendly, helpful, and patient as she helped us select the right carpet and coordinate our installation. Scheduling the installation was quick and easy, and the installers did an ou…
Emily Derrick★★★★★ 3 months agoView on Google
Best price, customer service, and quality!! We had an incredible experience working with all the staff at Caruso's. Susanna was fantastic to work with, from start to finish. From making carpet and LVT selections, working out details of trim and placement, coordinating schedules and keeping us updated--her customer service was flawless. Mr. Bill Caruso came out for measurements and gave expert recommendation about a u…
LeeAnna WhisperingHorse★★★★★ a month agoView on Google
Susanna, our sales rep was excellent, very patient and knowledgeable! Their pricing was reasonable. Their showroom and inventory was really, really good. And their installer was also very, very good. The reason I did not give 5 stars was because the sample that we ordered from Stanton flooring, through Caruso’s, did not accurately reflect the flooring we received. Caruso’s offered to make it right, but because…
Read all 118 reviews on Google Reviews and photos from Google, 4 Nov 2026.
Why it ranks #15 of 15 tile contractors in Spokane
Score 79.5 / 100. Claiming this listing or using Theo never changes it. How we rank
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