Preferred Climate Heating & Cooling LLC

Angelique Powers★★★★★ 5 years agoView on Google

Avoid this contractor as well as American Home Shield. This company was assigned through an equally incompetent home warranty company American Home Shield! I have had a technician that first came out early June that was rude, bullying, and disrespectful. Then Roscoe, the owner, has come out multiple times and after 5/6 weeks of visits from this company I still have no working AC. Roscoe was scheduled to return 7/8/20…

Nazareth Ridley★★★★★ a year agoView on Google

Absolutely unacceptable service. All the negative reviews about this company—especially in conjunction with American Home Shield—are absolutely true. The communication is terrible. I called three times to confirm the appointment, and no one answered. Eventually, I received a text saying “Please text me,” which I did, but I got no response whatsoever. I finally had to call American Home Shield and request a different…

Lacey Reid★★★★★ 2 years agoView on Google

Had my AC unit go out and contacted American Home Shield, which we have been members for years. They sent out a technician and diagnosed the issue as a damaged compressor and needing Freon. We had to contact this company and American Home Shield and was given the run around about when the part was ordered. We were told one thing by Preferred Climate and another by American Home Shield. Preferred Climate kept tryi…

Dee Marie★★★★★ 2 years agoView on Google

Please make sure your home warranty company is not using the company Preferred Climate also know as Preferred Heating and Climate in Virginia Beach. Roscoe Hall came out to fix the HVAC at my parent’s house. Im not sure if he is incompetent or a scammer but he did not do his job. The Air conditioning needed freon and a new part. When he left it was working but a week later it was out again. My parents called for a se…

Jay Tiamzon★★★★★ 4 years agoView on Google

I never post negative reviews but unfortunately to save others grief, if this company is assigned by your home warranty ask for a different contractor. They were assigned to me by AHS, they were a no show for the appt. I called back and they came 2 days later, tech seemed nice enough but had no idea on what to do with a 1 year old Bosch system. We bought the house 6 months ago, the tech asked me if I can contact the …

Read all 61 reviews on Google Reviews and photos from Google, 3 Nov 2026.