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Otis Elevator Company

Licensed electrician in Richmond, Virginia

Virginia DPOR licence active2.8(9 reviews)

Otis Elevator Company holds Virginia DPOR licence 2701000097, active, issue date not published, rated 2.8 from 9 Google reviews. No complaints on the Virginia DPOR record.

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Report card

  • Licence activeVirginia DPOR #2701000097, Class A. Issue date not published, expires 28 Feb 2027.
  • Issue date not publishedThe Virginia DPOR record gives no original issue date for this licence.
  • No complaintsNone on the Virginia DPOR record.Virginia DPOR record

Checked against the Virginia Board for Contractors (DPOR) register on 4 Nov 2026.

Google reviews

2.8(9 reviews)
Jay Williams★★★★★ 11 years agoView on Google

We had a problem with our elevator this morning. I called Otis and they said that the technician will be there in about 4 hours. He arrived earlier than planned. Later in the evening the Elevator stopped again. Jeremy was back here within 15 minutes! Excellent because i had to of my associates stuck on it. He returned and did another complete diagnostics on the Elevator. Jeremy was very professional. Otis keep up the…

Raj Lanka★★★★★ 3 years agoView on Google

I like it

Dan Lawrence★★★★★ a month agoView on Google

Get ready to climb some stairs! Otis has the service contract on the elevator in the condo building where I live. After every time they make a service/maintenance call, something goes wrong: the elevator stops at the wrong floor, creeps between floors, aligns improperly when it stops, etc. Our condo board then gave Otis the contract to install our new elevator. That was well over a year ago! They have repeatedly push…

Mike A.★★★★★ 2 years agoView on Google

Started scheduling in March for an inspection due in April, after multiple scheduled dates missed by OTIS, including no-call/no-shows, the inspection was finally completed...in the middle of July by which time county violations had been issued. OTIS was difficult to reach and communicate with during the process and was also unable to accommodate a fast reschedule after missing several planned visits.

Peter Grois★★★★★ 3 years agoView on Google

This is the second time within about a year that it takes more than 6 weeks to repair an elevator.

Read all 9 reviews on Google Reviews and photos from Google, 3 Nov 2026.

OSHA inspections

US Department of Labor enforcement data, matched by business name and city.

  • 7 Apr 2026 · Programmed related0 violations · case
  • 21 May 2024 · Programmed related0 violations · case

Why it ranks #28 of 51 electricians in Richmond

Years licensed weight 30n/a
Complaint record weight 25100%
Bond weight 10n/a
Google reviews weight 3522%

Score 54.3 / 100. Claiming this listing or using Theo never changes it. How we rank

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