On the Horizon HVAC, Inc.

Licensed HVAC contractor in Irving, Texas

TDLR licence active2.0(106 reviews)

On the Horizon HVAC, Inc. holds TDLR licence TACLB00114943C, active, licensed since 7 Sep 2021, rated 2.0 from 106 Google reviews.

12score

Report card

  • Licence activeTDLR #TACLB00114943C, class BC. Issued 7 Sep 2021, expires 19 Sep 2027.
  • Licensed 5 yrsSince 7 Sep 2021.
  • On the BBB, not accreditedIts BBB rating, complaints and reviews are on its Better Business Bureau profile.BBB profile Complaints Reviews
  • 1 building permit since 2020Naming this business as the contractor (City of Austin), most recently 30 Apr 2020.

Checked against the Texas Department of Licensing and Regulation (TDLR) register on 4 Nov 2026.

Google reviews

2.0(106 reviews)
H. J.★★★★★ 3 months agoView on Google

On The Horizon did a service job for me through my home warranty company. They were very quick to accept the service request, and provided good communication from the moment the appointment was confirmed to when the tech was on the way. They sent Rigo who was on time, very experienced, friendly, quick to diagnose and address the problem with my aging A/C. He even took extra steps to ensure that the problem would n…

Keeli Lane★★★★★ 3 months agoView on Google

My home warranty set up this appointment and after seeing the other reviews, I was nervous to say the least. Quentin was our HVAC tech. Quentin showed up ready to fix our problem. He was focused, professional, on time, and helpful. He quickly resolved our issue which required our flux capacitor to be replaced. I would also like to add that I called the company prior to Quentin’s arrival to confirm the appointment ti…

Gail “GG” Hughes★★★★★ 2 months agoView on Google

I just had Horizon Air replace my air conditioners with my home warranty. Tanya has helped me so much and has been extra ordinary in every way. I lost my husband of many years the day my AC units quit working and never had to do a warranty claim with my warranty company. She helped me through the whole process in such a difficult time. I will always be grateful for her kindness and great service. I wish I could give …

Heather Fanning★★★★★ 2 months agoView on Google

Terrible! These dudes arrived in a pickup truck with no company branding or license information on it. I am not sure that is even legal because the state of Texas is pretty strict about licensing. That was a red flag, but it was super hot out and I had already waited 2 days. They had no parts--just a backpack, despite the fact that they knew they were there to fix an AC unit. I did my legwork in preparation for them …

Sondra Irwin★★★★★ 3 months agoView on Google

BEWARE!! If I could give zero I would.. Do NOT use. A tech came out who is contracted and doesn’t work for them full time, clearly didn’t know what they were talking about. He kept saying he checked everything but my house is 82 degrees he stated out of the blue it’s the damper doors and I don’t even have damper doors on most of vents blowing hot air and now the the lady at office hangs up on me and says call your r…

Read all 106 reviews on Google Reviews and photos from Google, 4 Nov 2026.

Recent permits

Building permits pulled under licence #TACLB00114943C, from City of Austin open data, which names contractors up to 3 Nov 2026. Locations are shown to ZIP code only.

  • 30 Apr 2020 · Mechanical Permit Change Out · ZIP 78703Replacement of complete existing central heat and air system with or without duct work

Why it ranks #95 of 118 HVAC contractors in Irving

Years licensed weight 3026%
Complaint record weight 25n/a
Bond weight 10n/a
Google reviews weight 350%

Score 11.9 / 100. Claiming this listing or using Theo never changes it. How we rank

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