Arctic Air Conditioning & Heating, Inc.

The Mad SCALEist★★★★★ a month agoView on Google

Had a bit of confusion with my warranty company but Melanie was an absolute boss when it came to handling any and all questions, including what I did and did not need to do with the warranty company. Extremely professional with the personal touch of being real and honest with me. Speed and correctness of their service was also impressive, the tech that came to do the initial inspection, along with the techs that came…

Emily Muller★★★★★ a month agoView on Google

I wanted to share my excellent experience with this company, thanks to the outstanding customer service I received.The representative I spoke with was incredibly friendly, helpful, and highly knowledgeable about all of their AC services and systems.She took the time to answer all of my questions thoroughly, explaining my options clearly without making me feel rushed. It is rare to find someone who combines such a wel…

Scott McWright★★★★★ 3 months agoView on Google

Arctic Air is the BEST!!! Hands down. I purchased their Platinum HVAC system in 2021 for my home and unfortunately the compressor on the A/C went out last weekend. They came out and found the issue ordered the part and installed it. Now back to 100%. They fully upheld the 10yr warranty for parts and labor with no hesitation. Awesome company and brilliant customer service. Highly recommend

William Boyles★★★★★ 3 weeks agoView on Google

We had this company replace our air-conditioning unit, increase its size from a 4 ton to a 5 ton, and move it around the corner of our house. Unfortunately, the brand new unit doesn’t keep up, and the electrical line was run across the house about halfway up the exterior wall instead of down along the ground. Very lazy and sloppy on the electricians part especially since all the other lines were run across the ground…

layne titsworth★★★★★ a month agoView on Google

!!!!!WORTH THE READ!!!!!! Had issue with freezing pipes. Had tech come out and spent more than a hour at the house and needed up saying we would basically need a whole new indoor system. Got a second opinion from another tech form another business and he figured out it was a 10 dollar fix in 5 min. Spoke to employees at the office and had a little bit of transparency issue with them. Also make sure you check your wa…

Read all 489 reviews on Google Reviews and photos from Google, 4 Nov 2026.