Trane U.s. Inc DBA Trane

Carrot★★★★★ 8 years agoView on Google

first off, it will take you longer than expected - their computer system has some serious issues, but they are always working to make it better. They have good stock, the staff are knowledgeable and helpful. the place is clean and they dont treat women like second class citizens ... so yeah, they rock.

camry coffman★★★★★ 8 years agoView on Google

I called to order a part for my technician who was in the field, I gave them the wrong model number but instead of them hanging up and having me wait on hold again she just patiently sat there and waited for me to get the model number from my technician. Great customer service, I really appreciated her not hurrying me, being friendly, and being very helpful!

Sheridan Rhine★★★★★ 2 years agoView on Google

Trane/American Standardis just a trash ac company in general. I had a house built with a new unit and not even 3 years later my ac motor went out. When the warranty was filed, they sent me a defective part causing me to have to stay in a hotel even longer. Instead of doing the right thing and reimbursing me for having to spend my money on staying in a hotel longer because of THEIR screw up, I’m not eating this cost a…

Michael Grubbs★★★★★ 3 years agoView on Google

I bought a new Trane about 4years ago. It has been one problem after another. Their customer service simply referred me back to the dealer. Since I bought this unit Trane re-engineered the unit, but customers with the old engineering appear to be hung out today.

Gabe G★★★★★ 5 years agoView on Google

They lost a Great Counter Sales Man! Experience pays for it self! He's maybe off too bigger and better things!! A leader keeps the Moral good!

Read all 49 reviews on Google Reviews and photos from Google, 4 Nov 2026.