Gray Heating & Air Conditioning Inc

Licensed plumber in El Paso, Texas

TSBPE licence activeLead-Safe3.4(64 reviews)

Gray Heating & Air Conditioning Inc holds TSBPE licence M-37783, active, licensed since 17 Jul 2006, rated 3.4 from 64 Google reviews.

59score

Report card

  • Licence activeTSBPE #M-37783, Responsible Master Plumber BRYAN MCCARTY. Issued 17 Jul 2006, expires 30 Sep 2027.
  • Licensed 20 yrsSince 17 Jul 2006.
  • Liability insuredWoods Insurance Serv, valid to 30 Sep 2026.
  • EPA Lead-Safe certifiedFirm NAT-64156-3, valid to 16 Nov 2026. Required for work disturbing paint in pre-1978 homes.

Checked against the Texas State Board of Plumbing Examiners (TSBPE) register on 4 Nov 2026.

Google reviews

3.4(64 reviews)
Lindsley Silagi★★★★★ 3 months agoView on Google

Just want to give a big thank you to Michael Soto who fixed the problem our Reem Criterion HVAC developed this past week. Michael came promptly, identified the issue quickly, and went to work to repair the unit and replace a failing part. In less than two hours, he had the unit up and running again. He was not only a professional and knowledgeable technician but also a down-right nice guy who understands his work a…

Guillermo Carmona★★★★★ a year agoView on Google

Our A/C system failed in mid-July during the peak of the heat. Gray’s was incredibly professional from the first call. The salesperson responded quickly, provided two clear quotes, and even dropped off a window unit so we could stay comfortable in our bedroom while waiting for the install. The full replacement—including condenser, evaporator, and furnace—came out to $8,000, which was very fair for a once-in-25-years…

Patricia Vargas★★★★★ 6 months agoView on Google

Today we had our spring maintenance from Gray Heating & Air Conditioning. Peniel Montero was the technician who came out. He was very polite, professional and knowledgeable. He explained as he worked and actually showed us pictures of what all parts looked like and what might need work in the future. He was not rushed and was incredibly thorough. I will ask for him again in the future. We love having a yearly m…

Rolyne Kafka★★★★★ 4 months agoView on Google

Called Gray on May 26 for a service call on my central A/C unit. On May 28 their Tech Diagnosed the problem (for a $120 charge) and ordered the part (Compressor fan motor) for delivery in 3 to 5 days. I called to ask if I could pay for expedited shipping and was advised that I could for a $125 surcharge. After 3 days, on June 1, I called to check on delivery status. Turns out the unit received was damaged, and a r…

Madtat Hellpaso★★★★★ 7 months agoView on Google

I am wanting to have two refrigerated air units installed. We all know how much they cost, including installation. I called Gray Refrigeration and spoke to someone who transferred me to Raul (who identified himself as the - Operations Manager and estimator. Appointment was yet for 4pm. I gave up hope at 7:00PM! No courtesy call no call that we’re running late or anything else much less an apology. I decided to call t…

Read all 64 reviews on Google Reviews and photos from Google, 4 Nov 2026.

Why it ranks #30 of 104 plumbers in El Paso

Years licensed weight 30100%
Complaint record weight 25n/a
Bond weight 10n/a
Google reviews weight 3524%

Score 59.1 / 100. Claiming this listing or using Theo never changes it. How we rank

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