Onvis Inc DBA Otovo

Shawn Berry★★★★★ 6 months agoView on Google

The original installation company for our solar system went out of business. We found this out when our inverter broke down. We were given the name of a company by the system's manufacturer, but after two weeks we had no response from them. We found Otovo on a list of other providers the manufacturer sent us. I'm grateful we chose to contact them. They responded right away, and we had a service call set up soon after…

Steve Wolfe★★★★★ 3 weeks agoView on Google

the service tech was great! System needs a communication module replaced in a 7 year old inverter and Otovo wants almost as much to replace the module as a new inverter would cost to install the module. So be careful their pricing is very High.

Shane Valderas★★★★★ a week agoView on Google

My experience with Otovo has been extremely frustrating. They were originally supposed to replace all of my solar optimizers in July. That was pushed to August, and they finally showed up at the end of August. Since the replacement, I still haven’t been able to view my panels’ production in the SolarEdge app. I’ve called Otovo multiple times and keep being told someone will come out to remap my system. They schedule…

Sandra★★★★★ a month agoView on Google

They won't take no for an answer. All we wanted was a quote to repair our inverter. They were too much so we went with another company. We told them we were not interested anymore. They texted, called, and showed up at our house 3 times. I was home the third time (as they came on weekdays and we have jobs) and the worker said he was here to work on my solar as if we hired him. I again told him I was not interested an…

Brent Mcdonald★★★★★ 2 months agoView on Google

I needed a SolarEdge inverter replaced under warranty after my original solar installer went out of business. I contacted Otovo for help. Before they would proceed, they required a **$299 system inspection fee**. I asked a very simple question: **“After the inspection, how much will you charge to replace the failed inverter if the inverter itself is covered under warranty?”** They would not give me an answer—or eve…

Read all 17 reviews on Google Reviews and photos from Google, 4 Nov 2026.