Roto-rooter Services Company

Licensed plumber in Kapolei, Hawaii

Hawaii CLB licence active4.9(1,727 reviews)

Roto-rooter Services Company holds Hawaii CLB licence CT-18126, active, licensed since 22 Mar 1993, rated 4.9 from 1727 Google reviews. Hawaii CLB record: 0 open complaints, 1 disciplinary action, 0 resolved.

83score

Read before hiring: 1 disciplinary action on the Hawaii CLB record. Details below, from the board's own record.

Report card

  • Licence activeHawaii CLB #CT-18126, class C-37. Issued 22 Mar 1993, expires 30 Sep 2028.
  • Licensed 34 yrsSince 22 Mar 1993.
  • Workers' comp insuredOn the Hawaii CLB record.
  • Liability insuredOld Republic Insurance Company, $2,000,000, valid to 1 Apr 2027.
  • Complaints on record0 open complaints, 1 disciplinary action, 0 resolved.Details on the Hawaii CLB record
  • 1 building permit since 2020Pulled under this licence (City and County of Honolulu), most recently 27 Aug 2024.

Checked against the Hawaii Contractors License Board (DCCA PVL) register on 4 Nov 2026.

Google reviews

4.9(1,727 reviews)
Alfredo Magana★★★★★ 5 months agoView on Google

Robert Gracie from Roto-Rooter did a phenomenal job. He took the time to explain every detail of the issue and clearly advised us on the repair options. He went to great lengths to help us and provided a very reasonable price. He was professional, knowledgeable, and genuinely cared about helping us through the situation. His workmanship was very clean and professional. He was also great at “talking story,” which made…

Jerome Aquiat★★★★★ a month agoView on Google

My downstairs unit in my property had a toilet that would intermittently clog and would not drain properly. First instinct is to call the top plumber on the google search which is Roto-Rooter. Roto-Rooter came on the first available time slot I had chosen. First, they sent a camera down the pipes to see the condition of the pipes and see what’s possibly clogging the line. After analysis, they determined that sending…

The Villan's Gaming & Music★★★★★ 5 months agoView on Google

Highly recommend! Joseph arrived on time, was very professional, and fixed our water heater in no time. He took the time to explain the issue with our water heater and offered a great price for the repair. He even left the area clean. really an excellent service from him.

Marlon Orijola★★★★★ 7 months agoView on Google

Rob Gracie is awesome! He came to see us in Ewa Beach from a previous job in Kaneohe, even while the recent Kona storm was happening. A copper pipe from our solar water heater had pinhole leaks, and he was able to give us a temporary fix while we waited out the storm. Rob offered us the option to replace the copper pipe, to also service the solar water heater, and to install a water softening system. My wife and I we…

Julie Klein★★★★★ 6 months agoView on Google

We had a leaking toilet and needed to have the flange repaired. Zach from Roto-Rooter was courteous and thorough. He tested our pipes and used a scope to confirm what the issue was, and used a machine to inspect the ceiling below for moisture. He was able to fix it within an hour and his price was 1/3 of our previous plumber’s quote. Zach was neat and tidy- even folded up the towels that were on the floor. He was ho…

Read all 1727 reviews on Google Reviews and photos from Google, 4 Nov 2026.

Recent permits

Building permits pulled under licence #CT-18126, from City and County of Honolulu open data, which names contractors up to 1 Jul 2025. Locations are shown to ZIP code only.

  • 27 Aug 2024 · Sewer Lateral · ZIP 96816

OSHA inspections

US Department of Labor enforcement data, matched by business name and city.

  • 31 May 2024 · Planned2 violations · case

Why it ranks #1 of 13 plumbers in Kapolei

Years licensed weight 30100%
Complaint record weight 2540%
Bond weight 10100%
Google reviews weight 3595%

Score 83.2 / 100. Claiming this listing or using Theo never changes it. How we rank

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