Cox Advanced Services California, LLC D/b/a Cox Home Security

unBoxed★★★★★ 2 weeks agoView on Google

Have not been in here in at leadt a decade. Totally new. The guys opened door. Very nice. Welcoming. And quick! I dropped off wifi equipment for my son.i went there with it and they immediately sent email confirmation it was done. Great workers there . So quick .fantastic .thanks

Bryant Martin (BAM)★★★★★ 2 months agoView on Google

Arrived at Cox with no appointment to get internet service and Tito was on it as soon as I walked through the door. I was in and out in less than 10 minutes. He asked me a few questions about what I’ll be using the service for and made solid recommendations that I went with and been satisfied ever since.

Michelle Barlish★★★★★ 9 months agoView on Google

James Spencer was the extremely helpful and fast at getting me set up on a plan that met my personal and budgetary needs. He was kind, friendly and funny and put my mind at ease when explaining the plan and setting up the Internet modem/connection. He made it simple and easy and I had no problem doing it on my own! I would highly recommend you use his services if he is available, especially if you get intimidated or …

Theresa Daudier★★★★★ 2 months agoView on Google

Extraordinarily shady business practices. Avoid using this company at all costs. They raised my rates $60 without offering an improvement in service. They continued charging me for a service after I canceled it and after canceling the service, they're charging $80 more. I got no equipment upgrades during the 6 years I paid them for services yet they threatened to charge an additional $200 if I didn't return the equip…

Cindy Sanchez★★★★★ 7 months agoView on Google

I had one of the worst customer service experiences I’ve ever dealt with. I switched my phone service to Cox and during activation my number ended up assigned to the wrong device, leaving my phone stuck on SOS/provisioning with no service. I’m not sure exactly how the error happened, but what made it worse was how difficult it was to get help fixing it. This turned into a two-day process. I spent hours on the phone b…

Read all 790 reviews on Google Reviews and photos from Google, 4 Nov 2026.